Cancellation and refund policy

Change of plans

Change your dates, or switch to another private tour, once with no Guided Bhutan Tours administration fee when you ask at least 45 days before departure. Cancel at least 45 days before departure with no administration fee and receive all recoverable payments, with the documented exclusions below.

We calculate each deadline from the booked Bhutan arrival date, and requests made on the deadline day still qualify. These terms apply to bookings made from 2 October 2026. Earlier bookings keep the terms accepted at booking: see bookings made before 2 October 2026.

Changing dates or tour

The included change covers one move to new travel dates, or to another private tour, requested at least 45 days before departure. Small-group bookings can move to another departure. The new dates must be available, and any increase or decrease in the trip price is applied.

If your Bhutan visa has already been issued, we cover the US$40 re-application fee for your included change. Further changes, and changes requested closer to departure, may incur supplier costs. We'll confirm any cost before anything changes.

Government fees & permits

Bhutan's Sustainable Development Fee (SDF) is refundable for a cancelled or shortened trip, less applicable bank charges. The US$40 visa application fee is non-refundable once submitted. We pass back government amounts actually recovered. See the official SDF refund guidance and visa guidance.

If we have to cancel

If we cannot deliver the confirmed itinerary due to operational constraints, safety, or regulatory changes, we'll offer a comparable alternative or a full refund of payments made to us. Force majeure exclusions apply.

Force majeure

No refunds are guaranteed for events beyond our control (e.g. natural disasters, political unrest, government restrictions, pandemics, airline disruptions). We'll make best efforts to recover costs and pass through any recoverable amounts.

Refund processing

Approved refunds are processed to the original payment method. Banks may take 7–10 business days to display the funds.

Travel insurance

Bhutan doesn't require travel insurance, but we strongly recommend a comprehensive policy that covers cancellation, medical treatment, evacuation and trip interruption.

Bookings made before 2 October 2026

Earlier bookings keep the terms accepted at booking.

• Bookings made on 1 October 2026: one change of dates or tour up to 30 days before departure, and cancellation with no administration fee up to 60 days before.
• Bookings made before that: one date change or cancellation with no administration fee up to 60 days before departure.